Shop with confidence at TUHE JEWELRY. Your payment is processed through secure checkout, and we do not directly store your full credit card information. We protect your personal details and only use them to process your order, arrange shipping, provide support, and complete custom jewelry requests when applicable. Once your order ships, tracking information will be sent by email.

30-day returns and exchanges are available for eligible standard items.

Items must be unworn, unused, undamaged, and returned in their original condition.

Custom items are final sale and cannot be returned or exchanged.

For non-quality-related returns, customers are responsible for return shipping costs. Original shipping fees are non-refundable. If your order received free standard shipping, the actual original shipping cost may be deducted from your refund.

For damaged, defective, or incorrect items, please contact us within 7 days of delivery at support@tuhejewelry.com.

Most orders require 1–3 business days for processing before shipment.

In-stock items usually arrive within 6–11 business days.

Custom or personalized items usually arrive within 14–23 business days, including order processing, production, and shipping time.

TUHE JEWELRY currently offers free standard shipping within the United States.

Once your order has shipped, tracking information will be sent by email. You can also track your order through our website.

Delivery times are estimates and may vary due to production status, carrier delays, weather, holidays, destination, customs, or other unexpected situations.

For shipping or tracking questions, please contact us at support@tuhejewelry.com.