Our stones mainly include moissanite and cubic zirconia.
Moissanite offers a bright, diamond-like shine, while cubic zirconia is a stylish and affordable iced-out option. The exact stone type is listed in the product description.

No, most of our iced jewelry uses moissanite or cubic zirconia, unless the product page clearly states otherwise.
Moissanite is not a natural diamond, but it is known for its strong brilliance and diamond-like appearance.

It depends on the product.
Our base metals may include solid gold, 925 sterling silver, or brass. Some styles are finished with gold plating for a gold look.
For the exact metal type and finish, please check the product description on each product page before ordering.

We do not recommend wearing your jewelry in the shower, pool, ocean, or during workouts
Water, sweat, perfumes, lotions, and chemicals may affect the finish over time, especially on plated or brass-based pieces. To keep your jewelry looking fresh, keep it dry and store it properly after wear.

Gold plating may naturally fade over time with regular wear.
To help extend its life, avoid water, sweat, friction, perfumes, and chemicals. After wearing, gently clean your jewelry with a soft cloth and store it in a dry place.

Total delivery time includes order processing time plus shipping time.
In-stock items usually ship faster. Custom, made-to-order, or pre-order items may take longer. Please check the product page or our Shipping Policy for more details.

We currently ship to the United States and offer free standard shipping.
If other shipping options become available, the shipping cost and estimated delivery time will be shown at checkout.

We offer a 30-day return period, but returns are handled based on the specific situation.
Items must generally be unworn, unused, undamaged, and in their original condition. Custom or personalized items may not be eligible for return unless there is a quality issue.
For full details, please review our Return and Refund Policy.

Please contact us as soon as possible at support@tuhejewelry.com with your order number and the details you want to change.
If your order has not been processed, produced, or shipped, we will do our best to help. Once production or shipping has started, changes may not be possible.

We accept major secure payment methods, including American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, UnionPay, Visa, and PayPal.
Available payment options will be shown at checkout.

Yes. Your payment is processed through secure checkout and trusted payment providers.
TUHE JEWELRY does not directly store your full card details.