Terms of service

This website is operated by HONG KONG SHENHUAN TRADING CO., LIMITED, doing business as TUHE JEWELRY.

By accessing tuhejewelry.com, browsing our website, placing an order, or using our services, you agree to our Terms of Service and the policies referenced on our website.

Customers are responsible for providing accurate order, billing, shipping, and customization details.

Please review product details, materials, sizing, stone options, plating options, chain length, and customization information carefully before placing an order.

Custom, made-to-order, or personalized orders may not be changed or canceled once they enter production.

We reserve the right to refuse custom requests that include offensive, illegal, infringing, misleading, or inappropriate content.

Product colors, shine, plating tone, stone appearance, and size perception may vary slightly due to lighting, photography, screen settings, handmade production, and material differences.

We reserve the right to correct errors in product information, pricing, promotions, availability, delivery estimates, or other website content.

For questions about these terms, please contact us at support@tuhejewelry.com.