Privacy Policy
At TUHE JEWELRY, your privacy matters to us. This Privacy Policy explains how tuhejewelry.com collects, uses, and protects your personal information when you visit our website, place an order, or contact us.
Information We Collect
When you browse or shop on our Site, we may collect information such as your name, email address, phone number, billing address, shipping address, payment details, order details, device information, and browsing activity.
For custom or personalized jewelry, we may also collect the details needed to complete your order, such as names, letters, engraving details, sizing preferences, design notes, or uploaded reference images.
How We Use Your Information
We use your information to:
- Process and fulfill your order
- Create custom or personalized jewelry
- Arrange shipping and delivery
- Contact you about your order
- Provide customer support
- Handle returns, exchanges, cancellations, and refunds
- Improve our website and shopping experience
- Send promotional emails, if you choose to receive them
You can unsubscribe from marketing emails at any time.
Payment Security
We use secure checkout technology and trusted payment providers to process payments. TUHE JEWELRY does not directly store your full credit card information.
Sharing Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted service providers, including Shopify, payment processors, shipping partners, marketing platforms, analytics tools, and fraud prevention services, only as needed to operate our business and serve you.
Custom Content and Customer Images
If you submit images, names, custom text, or design references for a custom jewelry order, we will use them only to complete your order and provide related support.
We will not use your personal images, custom designs, or order details for advertising or promotional purposes without your permission.
Cookies and Advertising
We may use cookies, pixels, and similar technologies to improve your browsing experience, analyze website traffic, and provide relevant advertising.
You can manage cookies through your browser settings or opt out of targeted advertising through supported advertising platforms.
Your Privacy Rights
Depending on your location, you may have the right to access, update, correct, or delete your personal information.
To submit a request, contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
For questions, requests, or complaints about this Privacy Policy, please contact us at: